General Questions
Call Optum Rx Customer Service
Specialty Pharmacy
Call Optum Specialty Pharmacy
24 Hour Recorded Assistance:
Toll Free 800-336-0123
Fax to Attention: Customer Service Department
775-982-3741
TTY Relay Service 711
Call Optum Rx Customer Service
Call Optum Specialty Pharmacy
Optum Rx® Home Delivery
Contact Optum Rx Resources
Please select option 3 on the call tree recording to get to the prior authorization team
Phone Number
Fax Number
Hometown Health Office Hours:
Monday – Friday, 8 a.m. to 5 p.m.
Live Person Telephone Hours:
Monday – Friday, 7 a.m. to 8 p.m.
24 Hour Recorded Assistance:
Toll Free 800-336-0123
Hometown Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.