Contact
our Customer Services Department
We
encourage you to contact Hometown Health's Customer Services Department if you
have any questions or concerns regarding your health-insurance products. The
department can assist you with contract and benefit questions, service issues,
and problem resolution.
Our email address
is:
Customer_Service@hometownhealth.com
You can reach us:
-
By phone at 775-982-3232, or
toll free 800-336-0123, Monday through Friday 7:30 a.m. - 6:00 p.m.
Since we receive most of our calls on Mondays, you may wish to call on other
weekdays to avoid delays.
-
Our fax number is 775-982-3741,
Attention: Customer Services Department.
-
Our TTY/TDD phone number, for those
with impaired hearing, is 775-982-3240.
Visit our Customer Services Department
at:
830 Harvard Way
Reno, NV 89502
Monday through Friday, 8:00 a.m. - 5:00 p.m. You do not need an appointment.
