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Provider Updates
Please use this email for the topics below: Providerupdates@hometownhealth.com
Use forms located on the Provider Forms & Resources page for the below updates:
- Provider Adds
- Provider Terms
- Provider Demographic Updates
Credentialing
(Status Update Request Only)
Please use this email for the topics below: HTHcredentialing@hometownhealth.com
- Credentialing status requests
- Credentialing effective dates
Contracting
Please use this email for the topics below: HTHcontracting@hometownhealth.com
- Request to join the network
- Fee schedule/contract requests
- Rate questions
- Letter of agreements
- Contract effective date questions
- Request to terminate your contract
Provider Relations
Please use this email for the topics below: HTHProviderrelations@hometownhealth.com
- EpicCare Link education
- Provider education
- Administrative Guideline inquiries
- Newly contracted provider support onboarding
Customer Service Support
Live Person Telephone Hours: Monday – Friday, 7:00 am to 8:00 pm.