{"id":172948,"date":"2024-02-22T13:47:17","date_gmt":"2024-02-22T21:47:17","guid":{"rendered":"https:\/\/www.hometownhealth.com\/cambiar-la-seguridad-cibernetica-de-healthcare-faq\/"},"modified":"2025-06-06T10:57:31","modified_gmt":"2025-06-06T17:57:31","slug":"cambiar-la-seguridad-cibernetica-de-healthcare-faq","status":"publish","type":"page","link":"https:\/\/www.hometownhealth.com\/es\/cambiar-la-seguridad-cibernetica-de-healthcare-faq\/","title":{"rendered":"Cambiar la seguridad cibern\u00e9tica de HealthCare FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"172948\" class=\"elementor elementor-172948 elementor-163337\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69456ea bannerSection e-flex e-con-boxed e-con e-parent\" data-id=\"69456ea\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-bf5754b e-con-full e-flex e-con e-child\" data-id=\"bf5754b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0873e5b elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"0873e5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Cambiar la seguridad cibern\u00e9tica de HealthCare FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf5a0a1 elementor-widget elementor-widget-text-editor\" data-id=\"bf5a0a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h5><em><strong>Actualizado el 28\/2\/2024<\/strong><\/em><\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fbe5a49 e-flex e-con-boxed e-con e-parent\" data-id=\"fbe5a49\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-71ad326 e-con-full e-flex e-con e-child\" data-id=\"71ad326\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38a1296 elementor-widget elementor-widget-text-editor\" data-id=\"38a1296\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>\u00bfQui\u00e9n es Change Healthcare y qu\u00e9 ocurri\u00f3 exactamente?<\/strong><\/p><p><span style=\"background-color: transparent; color: var( --e-global-color-text ); font-weight: var( --e-global-typography-text-font-weight );\">Change Healthcare es una de las mayores empresas de tecnolog\u00eda sanitaria y gestiona los pagos de los pacientes en todo el sistema sanitario estadounidense, incluido el procesamiento de pedidos de recetas de farmacia. El 21 de febrero de 2024, Change Healthcare inform\u00f3 de que estaba \u201cexperimentando una interrupci\u00f3n de la red relacionada con un problema de ciberseguridad\u201d. <\/span><\/p><p><span style=\"background-color: transparent; color: var( --e-global-color-text ); font-weight: var( --e-global-typography-text-font-weight );\">Seg\u00fan una declaraci\u00f3n de Change Healthcare En cuanto tuvimos conocimiento de la amenaza externa, en aras de proteger a nuestros socios y pacientes, tomamos medidas inmediatas para desconectar nuestros sistemas y evitar un mayor impacto.<\/span><\/p><p><strong>\u00bfA qu\u00e9 afecta este problema de ciberseguridad?<\/strong><\/p><p><span style=\"background-color: transparent; color: var( --e-global-color-text ); font-weight: var( --e-global-typography-text-font-weight );\">Dado que Change Healthcare participa en la tramitaci\u00f3n de los pedidos de recetas a trav\u00e9s de las compa\u00f1\u00edas de seguros de los pacientes, los afiliados a Hometown Health pueden sufrir interrupciones en otras farmacias nacionales y locales.<\/span><\/p><p><strong>\u00bfQu\u00e9 puedo hacer si mi farmacia me dice que no puede facturar a mi seguro debido a este incidente?<\/strong><\/p><p>Si tienes problemas para surtir una receta en tu farmacia porque no pueden facturar a tu seguro, considera la posibilidad de cambiar tu receta a una de estas farmacias de la red que NO se han visto afectadas:<\/p><ul><li><a href=\"https:\/\/www.renown.org\/health-services\/pharmacy\/\" data-wpel-link=\"external\" rel=\"external noopener noreferrer\">Farmacia Renown<\/a><\/li><li><a href=\"https:\/\/www.cvs.com\/pharmacy\/v2\/#\/pharmacy\" data-wpel-link=\"external\" rel=\"external noopener noreferrer\">Farmacia CVS<\/a><\/li><li><a href=\"https:\/\/www.walgreens.com\/topic\/pharmacy.jsp\" data-wpel-link=\"external\" rel=\"external noopener noreferrer\">Walgreen&#8217;s<\/a><\/li><li><a href=\"https:\/\/www.walmart.com\/cp\/pharmacy\/5431\" data-wpel-link=\"external\" rel=\"external noopener noreferrer\">Farmacia Walmart<\/a><\/li><li><a href=\"https:\/\/www.optum.com\/en\/pharmacy-services\/medication-delivery.html\" data-wpel-link=\"external\" rel=\"external noopener noreferrer\">Optum Entrega a Domicilio<\/a><\/li><li><a href=\"https:\/\/www.raleys.com\/pharmacy\" data-wpel-link=\"external\" rel=\"external noopener noreferrer\">Farmacia Raley&#8217;s<\/a><\/li><li><a href=\"https:\/\/www.smithsfoodanddrug.com\/health\/pharmacy\" target=\"_blank\" rel=\"nofollow noopener external noreferrer\" data-wpel-link=\"external\">Smith&#8217;s Food &amp; Drug<\/a><\/li><li><a href=\"https:\/\/www.costco.com\/pharmacy\/warehouse-pickup\" target=\"_blank\" rel=\"nofollow noopener external noreferrer\" data-wpel-link=\"external\">Farmacia Costco<\/a><\/li><\/ul><p><br><strong style=\"color: var( --e-global-color-text ); font-size: 1rem;\"><br>\u00bfCu\u00e1nto tiempo se prev\u00e9 que dure esta interrupci\u00f3n?<\/strong><\/p><p><span style=\"background-color: transparent; color: var( --e-global-color-text ); font-weight: var( --e-global-typography-text-font-weight );\">Change Healthcare no ha facilitado un calendario definitivo para el retorno del servicio.<\/span><\/p><p><strong>\u00bfEst\u00e1 en peligro la informaci\u00f3n sanitaria de los pacientes?<\/strong><\/p><p><span style=\"background-color: transparent; color: var( --e-global-color-text ); font-weight: var( --e-global-typography-text-font-weight );\">Los equipos de la oficina de privacidad y seguridad de la informaci\u00f3n de Change Healthcares participan activamente y trabajan para comprender el impacto en los afiliados, pacientes y clientes.<\/span><\/p><p><strong>\u00bfQu\u00e9 significa esto para m\u00ed como miembro de Hometown Health \/ Senior Care Plus?<\/strong><\/p><p><span style=\"background-color: transparent; color: var( --e-global-color-text ); font-weight: var( --e-global-typography-text-font-weight );\">Las farmacias pueden recibir tu receta, pero no se puede facturar a la mayor\u00eda de los planes de seguro. Si puedes, espera al menos un d\u00eda para recoger tu receta. Si necesitas tu receta hoy, puede que tengas que pagar el precio completo en efectivo y luego solicitar el reembolso directo a tu compa\u00f1\u00eda de seguros. Tambi\u00e9n puedes plantearte pedir a la farmacia que te proporcione un suministro limitado de tu receta y obtener el resto de la misma cuando se resuelva la interrupci\u00f3n de la red.   <\/span><\/p><p><span style=\"background-color: transparent; color: var( --e-global-color-text ); font-weight: var( --e-global-typography-text-font-weight );\"><em><strong>Nota:<\/strong><\/em>La tramitaci\u00f3n en met\u00e1lico puede seguir retras\u00e1ndose, ya que las farmacias tardan m\u00e1s de lo habitual en tramitar las solicitudes, as\u00ed que llama con antelaci\u00f3n para asegurarte de que pueden tramitar la solicitud en met\u00e1lico.  <\/span><\/p><p><strong>Enlaces al formulario de solicitud de reembolso:<\/strong><\/p><ul><li><em><strong>Salud local<\/strong><\/em> <a href=\"https:\/\/welcome.optumrx.com\/hometownhealth\/forms\" target=\"_blank\" rel=\"noopener external noreferrer\" data-wpel-link=\"external\">welcome.optumrx.com\/hometownhealth\/formularios<\/a><\/li><li><em><strong>Atenci\u00f3n a Mayores Plus<\/strong><\/em> <a href=\"https:\/\/welcome.optumrx.com\/seniorcareplus\/forms\" target=\"_blank\" rel=\"noopener external noreferrer\" data-wpel-link=\"external\">welcome.optumrx.com\/seniorcareplus\/formularios<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Cambiar la seguridad cibern\u00e9tica de HealthCare FAQ Actualizado el 28\/2\/2024 \u00bfQui\u00e9n es Change Healthcare y qu\u00e9 ocurri\u00f3 exactamente? Change Healthcare es una de las mayores empresas de tecnolog\u00eda sanitaria y gestiona los pagos de los pacientes en todo el sistema sanitario estadounidense, incluido el procesamiento de pedidos de recetas de farmacia. El 21 de febrero [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"class_list":["post-172948","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.hometownhealth.com\/es\/wp-json\/wp\/v2\/pages\/172948","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hometownhealth.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hometownhealth.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hometownhealth.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hometownhealth.com\/es\/wp-json\/wp\/v2\/comments?post=172948"}],"version-history":[{"count":0,"href":"https:\/\/www.hometownhealth.com\/es\/wp-json\/wp\/v2\/pages\/172948\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.hometownhealth.com\/es\/wp-json\/wp\/v2\/media?parent=172948"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}