Hometown Health Account Login
  • Pharmacy
    • Pharmacy Services
    • Drug Formularies
    • Pharmacy Networks
    • Member Resources
    • Pharmacy FAQs
  • Individuals
    • Overview
    • Pay Premium
    • Plan Documents
    • Find Your Plan
    • MyChart
    • Contact Us
  • Medicare
  • Employers
    • Overview
    • Plan Documents
    • Pay Premium
    • Small Group Employer Products
    • Large Group Employer Products
    • Secure Document Delivery
  • Brokers
  • Member Login
  • Find a Doctor
  • Member Support
  • Providers
  • TeleHealth
  • Plan Documents
  • MyChart
  • News

Special insurance information during COVID-19

2021 Endorsement Regarding COVID-19 For Individual, Small Group and Large Group Commercial Plans

To comply with the State of Nevada’s emergency regulation related to COVID-19, Hometown Health has added an endorsement to all commercial products which will change the Policy in the following manner:

1. Members will not be required to pay a Deductible, Coinsurance or Copayment for a provider office visit, urgent care center, or emergency room visit when the purpose of the visit is to be tested for COVID-19 in accordance with CDC guidelines. Please notify Hometown Health as soon as possible if you receive services from an out-of-network provider. If a patient has insurance and seeks COVID-19 treatment from an out-of-network provider that has received General or Targeted Distributions from the Provider Relief Fund, the provider has agreed not to seek to collect out-of-pocket payments greater than what the patient would have otherwise been required to pay if the care had been provided by an in-network provider.

2. Members will not be required to pay a Deductible, Coinsurance or Copayment for COVID-19 testing.

3. Members will not be required to pay a Deductible, Coinsurance or Copayment for the COVID-19 immunization (vaccine) when it becomes available.

4. Members may receive non-formulary prescription drugs when a formulary drug is not available to treat the medical condition; this does not apply when a therapeutic alternative is available; non-formulary prescription drugs require prior authorization in order to cover the medication; standard prescription drug cost sharing applies based on plan design.

5. Due to the ongoing COVID-19 emergency, Hometown Health Signature HMO plan members will not be required to get referrals from Primary Care providers to receive specialty care.

View Archived COVID-19 Updates Related to Health Insurance Coverage

 

 

Hometown Health Office Hours: Monday - Friday, 8 a.m. to 5 p.m. Live Person Telephone Hours: Monday - Friday, 7 a.m. to 8 p.m. 24 Hour Recorded Assistance: Toll Free 800-336-0123  
    • 775-982-3232
    • Toll Free 800-336-0123
    • Información en espaƱol 775-982-3242
    • TTY Relay Service 711
    • 10315 Professional Circle, Reno, NV 89521
    • Get Directions
URAC Logo

Hometown Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

 
  • About Us
  • Contact Us
  • Renown Health
  • Senior Care Plus
  • HometownRx
  • MyChart
  • Careers
  • Sponsorship Request
  • Notice of Privacy Practices
  • Provider Directories
  • Compliance Program
  • Website Disclaimer
  • Guide to Renown
  • Plan Documents
  • Notice of Nondiscrimination
  • Hometown Health Facebook
© 2022 Hometown Health. All rights reserved.