As we continue to monitor the situation around COVID-19, Hometown Health’s continued priority is the health and well-being of our members. We are doing everything we can to protect our members and employees and minimize the disruption to our day-to-day business.
We are still conducting business as usual, but you may experience longer wait times when calling our Contact Center. Please continue to utilize HealthConnect for day-to-day questions about member eligibility, claims status and authorizations.
Please continue to visit renown.org/covid19 for our organization’s updates regarding screening, treatment and other preparations.
Yours in Good Health,