Member Service & Support

For our Valued Members

Use MyChart to View Your Benefits

Starting Jan. 1, 2022, Hometown Health members can view their health insurance benefit information through MyChart. Our current My Benefits Coverage portal will no longer be accessible after Dec. 31, 2021.

MyChart is a free, secure online portal that allows you to access your health insurance benefit information. Through MyChart, members can:

  • View benefit and coverage information
  • Review referrals, authorization and claims
  • Obtain mobile ID cards
  • Securely message Renown care teams
  • Review prescriptions and request refills
  • And more!

Hometown Health members can view their health insurance benefit information in MyChart starting Jan. 1, 2022. Members who already have a MyChart account will have their benefit information automatically loaded. If you do not have a MyChart account, please visit MyChart to create an account.

NOTE:  MyChart replaces the MyBenefitsCoverage portal.  To access benefit information from before January 1, 2022 please log-in to the  MyBenefitsCoverage portal here.

If you are having trouble creating your MyChart account or need technical support, please visit renown.org/MyChart or call 775-982-2781.