Hometown Health’s preferred virtual visits provider.
Available in all 50 states, 24 hours per day, 7 days per week.
**Please review your plan documents and check your Schedule of Benefits for eligibility requirements. If you have questions, please contact Customer Service at 775-982-3232.**
COVID-19 Teladoc Update
Teladoc has seen visit volumes, questions and registration request rapidly accelerate and are now supporting members at an unprecedented scale. In these unprecedented times, Teladoc doctors are taking care to assure that members’ questions are answered and needs are resolved. Due to high demand for healthcare nationwide, people are experiencing longer than usual wait times – both at in-person care sites and at Teladoc. Teladoc expects healthcare needs will continue to escalate and are helping their members prepare:
- If you’re new to using Teladoc, start by visiting their website for answers for frequently asked questions.
- For the fastest support, members are encouraged to contact Teladoc by mobile app or web. You can download the app on the App Store or Google Play.
- Before your first virtual visit, you will need to set up a Teladoc account and share your medical history on the app or on the account set up page. Completing this step in advance accelerates visit requests.
Meet Our Doctors
Teladoc is simply a new way to access qualified doctors. All Teladoc doctors:
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Are practicing PCPs, pediatricians, and family medicine physicians
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Average 20 years experience
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Are U.S. board-certified and licensed in your state
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Are credentialed every three years, meeting NCQA standards
Get the Care You Need
Teladoc does not replace a primary care physician. It is a convenient and affordable option that allows members to talk to a doctor who can diagnose, recommend treatment and prescribe medication, when appropriate, for many medical issues including:
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Sinus problems
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Bronchitis
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Allergies
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Cold and flu
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Respiratory infection
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Ear infection
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Sore throat
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And more!
Why Teladoc?
It is a convenient and affordable option for quality care.
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When you need care now
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If you’re considering the ER or urgent care for a non-emergency issue
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On vacation, on a business trip, or away from home
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For short term prescription refills
