If you are a provider who is directly contracted with Hometown Health then you are eligible for HealthConnect! Fill out a New Office Packet and fax the finished form to 775-982-8003 to get your application processed.
I didn’t log in to my HealthConnect account for a while and it was deactivated, is there a way to reactivate it?
If you haven’t logged into your account for a while, chances are it has been deactivated automatically due to safety/HIPAA reasons. To reactivate your HealthConnect account, please fill out a new User Agreement Formand fax it to 775-982-8003.
How do I update Super Users and Office information?
If you need to make any updates to the demographics of your practice or company HealthConnect profile or you need to designate new Super Users to manage your profile, please fill out the Office Information Sheet and include User Agreementsfor any Super Users. Then fax these completed forms to 775-982-8003.
All these forms require an “Authorized Signature”, who is considered an “Authorized Signer”?
The authorized signature is considered to be someone of an authoritative position within your company or practice who is able to verify an employee’s authorization to have access to HIPAA sensitive information. You cannot sign for yourself unless you are a provider, or the owner of the practice. Preferred authorized signatures for this portion of the form are that of the owner of the practice/company, physician/provider, director, or supervisor.
