Hometown Health is Here For Your Needs During the Wildfire Emergency

We know the wildfires and evacuations in our community are creating uncertainty and stress. Our thoughts are with you, your family and everyone affected.

Prescription Refills for Those Impacted by the Wildfires

If you were evacuated and left your medications behind:
You may be able to get an early refill. Call the appropriate number below to request a wildfire evacuation override:

• Hometown Health: 775-982-3232
• OptumRx: 800-506-4622
• OptumRx Medicare: 844-368-3139

The Renown Pharmacy – Pringle is open 24/7 for your prescription needs. Renown Pharmacy also has a convenient location at Renown South Meadows. To learn more about Renown Pharmacy, visit renown.org/Health-Services/Pharmacy.

Need durable medical equipment?

If you left or lost medical equipment during an evacuation, call Hometown Health Member Services at 775-982-3232 for assistance.

Medical facilities impacted:

As of now, Renown Health and Kaiser Permanente locations are not in any current evacuation zones.  To schedule or reschedule and appointment at either a Renown Health or Kaiser Permanente location please call 775-982-5000,

Reminder: Safeguard your health

It’s important to take precautions to stay healthy if you or your family are in an area that is impacted by the fire, including by smoky air. This is especially important for people with respiratory conditions such as asthma or chronic obstructive pulmonary disease.

• Stay indoors and keep your windows closed (unless instructed otherwise).
• Check your local air quality index (AQI) before venturing outside.
• Use your long-term control medications (like Alvesco or Advair) as prescribed.
• Use “quick relief” inhalers to help with shortness of breath.
• If you have oxygen, use it if you have difficulty breathing.
• Run an air conditioner but keep the fresh air intake closed and the filter clean to prevent outdoor smoke from getting inside.
• Use fans in each room to help move the air in your house.
• you think you have a medical emergency, call 911 for assistance.

About masks

• Not all masks that prevent the spread of COVID-19 will protect you from the particles produced from fires.
• Adults may benefit from using an N95 mask if they have one and must be outdoors. This helps protect you from unhealthy air. Masks must be fitted properly. Masks and cloth face coverings that help slow the spread of COVID-19 aren’t effective for smoke.
• We don’t recommend children wear N95 masks. They aren’t made for children and may not fit properly. N95s won’t protect them from smoke. Masks and cloth face coverings also can obstruct breathing in babies and young children. It’s best to keep children indoors to reduce smoke exposure.

Member Services 

For questions about coverage, billing, getting care, acting on behalf of a family member, and more, please call Hometown Health Member Services at 775-982-3232 for assistance.

Washoe County has collected a full list of community resources here:
dem.nv.gov/Resources/Davis_Fire