At Hometown Health, the satisfaction of our members is our number one priority. We know that whether you are a broker partner or an employer group client, the accuracy and timeliness of member eligibility, enrollment, and disenrollment is of the utmost importance. To help you better understand Hometown Health’s policies and procedures, please review the topics below.
Remember to Review Your Bill
Important Information
Understanding Opening Enrollment
What are Qualifying Life Events?
How Hometown Health enrolls, modifies, and terms your employees and their spouse/dependents
Hometown Health Office Hours:
Monday – Friday, 8 a.m. – 5 p.m.
10315 Professional Circle, Reno, NV 89521
Hometown Health Office Hours:
Monday – Friday, 8 a.m. to 5 p.m.
Live Person Telephone Hours:
Monday – Friday, 7 a.m. to 8 p.m.
24 Hour Recorded Assistance:
Toll Free 800-336-0123
Hometown Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.