At Hometown Health, the satisfaction of our members is our number one priority. We know that whether you are a broker partner or an employer group client, the accuracy and timeliness of member eligibility, enrollment, and disenrollment is of the utmost importance. To help you better understand Hometown Health’s policies and procedures, please review the topics below.
Important Note: Updates and changes need to be made through our iChoose Portal or sent via 834 file transfers or paper forms sent to our Enrollment Department. Alternative benefit management sites will not transfer data to Hometown Health.
