Please remember to review your invoices monthly to make sure all members are listed accurately! Make sure to look for employees or dependents that should have been termed or those that should be added. This is very important and often overlooked. There are often overlaps between when enrollment changes are submitted and when invoices are issued, and it’s always best to check. As of July 2019, invoices are being sent directly to the Billing Contact on file via email.
Payments are due the first of each month. We do allow a 30 day grace period. If payment is not received within that time, the group will be terminated. In order to reinstate coverage with no break, we will require the missed month’s payment, current month payment, and a reinstatement fee within 60 days of the missed month’s premium due date.
Please note: If you do not pay the amount billed, please make sure you send us a copy of your bill indicating the changes.
For questions regarding your monthly invoices, please reach out to Premium Accounting at email@example.com or call 775-982-3118.
If you need help accessing iChoose or want a copy of your Eligibility Provisions, please reach out to your Account Manager:
Christy Oxoby – firstname.lastname@example.org or 775-982-3012 Jenna Good – email@example.com or 775-982-3060 Kim Cloidt – firstname.lastname@example.org or 775-982-3015