Please remember to review your invoices monthly to make sure all members are listed accurately! Make sure to look for employees or dependents that should have been termed or those that should be added. This is very important and often overlooked.
Payments are due the first of each month. We do allow a 30 day grace period. If payment is not received within that time, the group will be terminated. In order to reinstate coverage with no break, we will require the missed month’s payment, current month payment, and a reinstatement fee within 60 days of the missed month’s premium due date.
Please note: If you do not pay the amount billed, please make sure you send us a copy of your bill indicating the changes.
For questions regarding your monthly invoices, please reach out to Premium Accounting at premiumaccounting@hometownhealth.com or call 775-982-3118.
If you need help accessing Link or want a copy of your Eligibility Provisions, please reach out to AccountManagersHTH-HometownHealth@hometownhealth.com
Hometown Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.