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Contact Us
Our mobile app is available download in both the App Store and in the Google Play Store. Have your Hometown Health ID ready for easy registration!
The myHometown Health mobile app allows members to access benefit information at their fingertips. Featuring fingerprint and facial recognition technology to keep member information safe and secure, members get 24/7 centralized access to:
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Benefits Documents
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Referrals
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Provider Search
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Claims
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Dependent Information
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Authorizations
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Member ID Cards
If you have additional questions or concerns about health insurance or Hometown Health, please contact our Customer Service Department with the information below:
Live Person Telephone Hours: Monday – Friday, 7 a.m. to 8 p.m.
775-982-3232
24 Hour Recorded Assistance:
Toll Free 800-336-0123
Fax to Attention: Customer Service Department
775-982-3741
TTY Relay Service 711