Member Service & Support

For our Valued Members

Your Membership Card

You will receive a membership card for each family member enrolled in Hometown Health. Please contact our Customer Service Department if you misplace your card.   
Use MyChart to View An Electronic Version of your ID Card – Login to MyChart


Sample ID Card

member id card sample

NOTE: Please present your Hometown Health membership card and pay any copayment due at the time you receive services. If you fail to present your membership card or notify the provider that you have Hometown Health coverage, you may be responsible for paying for the services rendered during that visit.

Hometown Health Office Hours:
Monday – Friday, 8 a.m. to 5 p.m.
10315 Professional Circle, Reno, NV 89521